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How it works

Pick the products right for you

  • If you know a certain medication will work the best for you, pick that. If you’re not sure, you can book a free online medical consultation and a physician will help you find the best fit.
  • Just click Add to Cart for the products you want and check out.
  • If you already have an account, you’ll be prompted to log in.
  • If you’re new to GigiJo, you’ll be prompted to create an account and fill in your shipping and payment information.
  • You have the option of setting up an automatic refill schedule for prescription and non-prescription products on a one, two, or three-month basis with no sign-up or cancellation fee; you can start or stop anytime.
  • If you have prescription products in your order and don’t already have a prescription, you will be prompted to book a free online medical consultation before you can complete the checkout process.
  • If you already have a prescription, provide us with the requested information and a pharmacist will contact you to provide medication counselling and confirm your order.
  • Once your order is confirmed, complete the checkout process to receive your delivery.

Free online medical consultation if required

  • Once you log in or create your account, you can book a virtual online appointment with one of our licensed and qualified physicians.
  • We need to gather certain information before your free online medical consultation. You will be asked some questions about your health, lifestyle, symptoms, and medical history. You will also need your government issued ID, provincial healthcare card, and private insurance coverage card. We take your privacy and security of information seriously, and the information you provide us is secure within our platform.
  • During the appointment, the physician will provide you with a diagnosis and approve the prescription product you selected or prescribe an alternate medication if it’s a better fit based on your medical history and symptoms. The doctor will issue a prescription and you can receive your order. We take your health and safety very seriously. If the doctor feels that our products are not the right fit for you, they will let you know, and your order will be cancelled, and you will not be charged for your order.
  • A pharmacist will contact you to provide medication counselling and confirm your order.
  • Once your order is confirmed, complete the checkout process to receive your delivery.

Receive your delivery

  • We offer free delivery (within 7 business days) anywhere in Canada.
  • Your products are in a discreet package that will be delivered right to your door.
  • If you have questions about your prescription, you can speak with a pharmacist at (xxx) xxx-xxxx or [email protected].